Development of a repair order management system for software apps

1、 Introduction to project requirements for the maintenance app management software for declaration and repair

The efficient management of the maintenance system software is achieved due to its comprehensive functions, enabling various role operations. Users can submit orders by logging in to their accounts without downloading app software. It supports the use of mini programs, but there is a difference in the cost of dual end development.

2、 Introduction to the functions of the report repair app management software

1. One click repair: The repair location of the equipment has an independent QR code. If there is a problem, scan the code and submit the repair fault type. The repair platform will assign a low order. After the order is completed, the inspector reviews the content of the order, and then the inspector reviews the order.

2. Label generation: Generate a QR code for the label, and users can scan the code to perform repairs. The repair code needs to be generated on the warranty platform.

3. Repair settings: It is the entry point for setting repair codes associated with task documents, customer service phone numbers, and buttons.

4. Repair Request Form: Set up a repair request form, select a form for statistical information, submit the information with one click, and the system will automatically generate a task order.

5. Scan code for repair: Scan the device repair code, display the device information on the phone, and click the button to report the repair with one click.

6. Check progress: Scan the code to view the maintenance progress of the device, the order status of the service, and the submitted order maintenance progress on the mini program. After the order is completed, evaluate the technician.

7. Task scheduling: Proactively dispatch tasks, see the assigned tasks on the homepage, and the order receiving technician competes for orders on the app software, including the task indicators of the dispatch order.

8. Proactive scheduling: Dispatch personnel log in to the software platform and see repair orders in the task hall to view the assigned tasks.

9. Order grabbing: The technician enters the order grabbing interface on the app software and starts the repair task after grabbing the order.

10. On site service: Upon receiving the information, the receiving unit will receive a task reminder and proceed to the equipment maintenance point to perform the task. After the service is completed, the order will be processed and wait for the auditor to review it.

11. Service record: The dispatcher sees the status of equipment maintenance, order processing, and repair orders on the software.

3、 Advantages of the Report Repair App Management Software System

The repair order system software is a kind of Internet based maintenance management software. Through the distribution of work orders, assignment of tasks, processing of work orders, auditors review orders, inspectors accept projects, and administrators coordinate various maintenance work. The system's functions include fast order taking time, fast problem handling, accurate location and repair progress, types of faults, repair faults, and repair results, helping enterprises achieve the rational utilization of repair resources and improve the unit's repair progress and efficiency.